Terms and Conditions


The Way To Health, and all associated social media platforms, including website, and all materials distributed by The Way To Health is for educational and informational purposes only and is not meant to replace advice or information provided by your personal healthcare provider.  The information provided in this publication and all other platforms associated with The Way To Health Nutrition should not be used for diagnosing or treating health conditions or diseases. When seeking advice, readers should consult with appropriate healthcare providers with any issue regarding their health and well-being.  Any reliance you place on such information is therefore strictly at your own risk.  We do not aim to diagnose, treat, cure or prevent any illness or disease.


Cancellation policy

All payments are online & require payments prior to appointment, Cancellations or postponements need 24 hours notice prior to appointment. Cash on day can be arranged in special circumstances.

Cancellations for any consultations (appointments) less than 24 hours or non -attendance of an on the day booking (arranged booking) will incur a 50% charge of consultation fee, no refunds can be given after consultation has occurred.

For the Metabolic Balance® Program there is a 10 day cooling off period, After that, no refund. Once you start the Metabolic Balance® program (10 days after your first Metabolic Balance consultation), have signed up and after attending your first consultation there will be no refund. We can extend the set time to complete your Metabolic Balance® program if you have experienced extenuating circumstances beyond your control, (up to 12 months from the date of your first consultation).


Pricing and Payment

 All items are priced in dollars ($ AU) excluding GST. We reserve the right to change our prices without notification at any time. Items will be charged at the price which was displayed at the time of the order being made in AU $. Payments are processed securely. At no time will your payment details be transferred or stored. Payment will be taken at the time of order acceptance. Please contact us if you are having difficulty via the ‘contact’ page.


Website Use

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

At The Way To Health we are dedicated to safeguarding and preserving your privacy when visiting www.thewaytohealth.com.au or communicating electronically with us. Our Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly.

The website is undergoing continuous enhancements which may be made public at any time. Information is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We aim to represent product images as accurately as possible; however, variations are to be expected.

We aim to achieve uninterrupted access to the website; however, this may be suspended, restricted or terminated at any time. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). These websites are governed by their own Terms and Conditions and Privacy Policies.

 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of this site. This statistical data does not identify any personal details whatsoever.


Information We Collect

In operating wwwthewaytohealth.com.au we may collect and process the following data about you: details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Information provided to us when you communicate with us for any reason.


Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: to provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. To meet our contractual commitments to you. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

 If you are an existing client, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected. If you are a new customer, we will only contact you if you have provided consent and only by those means you provided consent for.

Disclosing Your Information

We do not sell, disclose, or release any of your personal data. We are not connected to any third parties or subsidiaries.